Inefficient processes

ANUSA previously operated on a larger club counseling model, which was significantly slower and less efficient. This model, heavily dependent on voluntary students, often resulted in inconsistent and delayed processes.

Inadequate communication and documentation

There was a struggle to effectively communicate necessary forms and procedures to students. Additionally, the reliance on a manual form system hindered accurate record-keeping, particularly in managing club grants and budget allocations.

Financial management and transparency issues

The lack of a sophisticated system resulted in poor understanding and tracking of how budgets were being utilized. This posed difficulties in maintaining transparency and accuracy in financial reporting, essential for audits and student reviews.