Data & Security
Our most important priority is your security, and we go to extreme lengths to protect you and your data. We use the same SSL encryption that major banks use and have a world class service protecting us and you. We have in place both technical and procedural QA, and we are committed to maintaining this high level of security.
GDPR Compliant
Rubric is proud to be GDPR Compliant internationally. Handling personally identifying information is a privilege we do not take lightly, and the privacy of our users is of vital importance to us.
PCI-DSS Compliant
Rubric complies with PCI-DSS 3.2.1 Level 1 as both a Merchant and a Service Provider. Customers can also access our PCI Attestation of Compliance (AOC) which is available for download.
Secure Hosting
Amazon EC2 hosts Rubric's production systems and instances, including backups to make sure your data is safe and secure with a Tier 1 cloud partner.
Data Encryption
Rubric uses industry standard encryption methods and key management procedures to ensure your sensitive information is protected.
Data Privacy
Rubric maintains a comprehensive privacy programme. We do not sell the personal information of our customers to third parties and comply with local and state privacy laws.
Data Residency
Rubric offers global data residency options with data centers in Canada, USA, Australia and New Zealand so customers have more control over where their data is stored.
Reliability & Support
We pride ourselves on delivering exceptional performance, maintaining an average uptime of 99.5%. Our robust security measures ensure no significant breaches, safeguarding our clients’ data with the utmost integrity. Additionally, our dedicated support team is committed to excellence, responding to all support requests in days, ensuring swift and effective resolution of any issues.